From Account Managers to Transportation Managers, there seems to be an endless list of jobs where “Manager” is currently incorporated into the title. Whilst not undermining the importance of Managers in general, when we seek out good Managers to shepherd our staff, we have to be highly selective.
Whilst it’s a nice perk to be part of the Management team or to be promoted into Management for your technical skills - true people Managers are hard to come by. They possess a unique combination of skills that HR should try to pinpoint before distributing that distinct and highly significant role.
Karinza breaks down the gold standard in Managerial traits.
Managers: The Gold Standard
Honesty and Integrity
Establishing a high level of scrupulous and decent decorum amongst staff holds a number of beneficial features for any organization but is probably the key element that allows Managers to be forceful and valuable in the workplace.
To build a level of professionalism, staff must be able to look to the Manager as a model of trustworthy and sincere behavior. A manager must both possess these skills and seek to disperse this atmosphere across the department.
Critical and Unique thinker
Managers must be highly perceptive and look beyond general thoughts to future outcomes.
All leaders must make moral, ethical and social decisions before they employ micro decisions. To retain the top performers in a team, a Manager has to make sure that the general labor environment is happy and self-sustaining.
Not only this, but in a current and consistently advancing technological work environment, a Manager must be pro-active in acquiring new and useful skills to boost team performance. Producing a culture of high and innovative productivity and social co-cooperativeness fosters workplace success.
Apart from slowing down the work flow, poor communicators produce weak results and a lack of trust within the staff. For those of us with problems communicating, we can follow the simple 6 Cs’ of communication.
Be: Concrete, Concise, Comprehensible, Correct, Considerate, and Complete. It may seem like a lot to be thoughtful of, but once Managers begin analyzing their interactions in this way, it will become second nature and an important procedural element of any Managerial role.
The Ability to Motivate
To motivate staff is far more than bonuses and bell-ringing. Motivation is a two-stage process. Good Managers will learn the inner strengths of employees and thereby intrinsically understanding whether employees are capable of the tasks being set. Achieving this is a fine balance of being able to listen, ask and respect the suggestions of staff members
After truly understanding how staff can be moved, they can motivate employees with incentive plans, appropriate to their abilities.
A good deal of research suggests that as little as 10% of people can actually manage other people, so don’t be shocked if your managers fail to meet the grade, a decent manager needs to hold a number of skills naturally and through training.
They may be hard to find, but when a good Manager is discovered they are truly worth their paycheck. They provide stability, understanding and inspiration to staff and are the catapult for a successful work environment.
Do you have other key traits that you look for in a Manager? Let us know at firstname.lastname@example.org